Manager, Quality Technology, R&D Quality Assurance

Location: Warsaw, Poland
Hybrid model of work: 3 days in office, 2 remote per week

As the independent second line assurance function for R&D, our mission in R&D Quality Assurance (QA) is to achieve enduring excellence in auditing, quality management, quality risk assessment and enhance the R&D quality mindset for the benefit of our patients. 

The Quality Technology Manager manages technical and logistical services in compliance with document and system standards within the QAs remit.  The role holder contributes to the implementation and conduct maintenance activities of systems, platforms and processes and in addition acts as a point of contact and support related to these systems such as Veeva Quality Vault (VQV), Enterprise Content Management system (ECMS) and related products.

Typical Accountabilities

In close collaboration with QA Associate Director and Directors, depending on system:

System Strategy & Feature Lifecycle Management

• Supports the system owner in the full lifecycle of new features for relevant electronic Quality Management Systems, from evaluation to communication.
• Assists with change management processes, including the development and update of training and communications.

Collaboration & Stakeholder Engagement

• Interacts and collaborates with QA Business Process Owners (BPO) to establish and maintain good working practices related to system use and procedural documents.
• Engages with other key stakeholders across the business to gain a thorough understanding of their working practices and user requirements.

System Testing & Validation

• Conducts system testing, such as User Acceptance Testing (UAT) and Business Quality Manager (BQM) Testing.
• Acts as a key contributor within the BQM process and leads the BQM Group to ensure system changes meet business needs.

User Support & System Maintenance

• Manages the helpdesk by responding to and resolving queries from end-users.
• Supports training and onboarding for new and existing users.
• Manages user accounts and access permissions, conducts routine data checks, and performs general system maintenance activities.

Data, Reporting & Automation

• Provides metrics and creates insightful reports on system usage and performance.
• Designs and develops basic Power BI reports based on defined calculations.
• Automates simple tasks using Power Apps and Power Automate to improve efficiency.

Compliance & Inspections

• Provides essential support during regulatory inspections.

Quality Assurance General Accountabilities

• Ensures own tasks are performed to current practices and in accordance with company policies, standards, SOPs and other relevant instructions
• Promotes a culture of ethics, integrity and continuous improvement that focuses on delivering efficiencies and planned business benefits
• Communicates effectively with QA colleagues and business stakeholders
• Leads training for colleagues and business stakeholders as required
• Involved in and may lead the development and/or revision of QA processes, projects and tools
• Mentors QA colleagues
• Provides general support related to regulatory authority inspections as and when required

Essential

• Degree level education
• Experience in pharmaceuticals or a related industry
• Excellent analytical, written and oral communications skills
• Proven expertise in system administration and information management
• Experience in pharmaceuticals or a related industry and a good understanding for business processes within area of accountability
• Fluent in written and spoken English
• High ethical standards, trustworthy, operating with absolute discretion
• Strong collaborative, influencing and interpersonal skills – curious to understand business environment
• Skilled at managing & using technology
• Ability to maintain and create professional networks with stakeholders

Desirable

• Project management
• Document Management
• Basic understanding of data visualization principles and Power BI.
• Familiarity with Power Apps and process automation concepts.

Date Posted

11-lip-2025

Closing Date

31-lip-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.